Service excellence
We received this awesome letter this morning. It came in very handy as I have been suffering from writers block for some time now. This letter therefore came in very handy. Thanks to the writer, your letter is a real inspiration and something that we strive towards everyday.
“To Whom It May Concern: The Driving Coach CC
Good day,
My name is Bryan Smith, and I am a student who has recently moved to Cape Town to begin to study towards a Bachelor of Arts degree. Having acquired my learner’s license earlier in Durban in 2011, I undertook driving lessons with your coach, David Arnott, from December 2011 through to late January of 2012.
I write this letter to express my sincere gratitude to David Arnott, and the Driving Coach, for all the excellent service bestown upon me during the course of my lessons with the company.
David is a truly exceptional coach and is a one-of-a-kind mentor. Kind, patient and armed with an excellent sense of humor, David’s tutoring has taken me from being a nervous and overly-cautious driver to a relaxed and confident one who can handle any situation with ease.
Having failed my driver’s test twice (once with a prior firm in Durban) and once in Cape Town whilst taking lessons through the company, David displayed exceptional resolve, dedication, and professionalism in ensuring that I could book, practice for, and ultimately one day achieve my driver’s license. David always went the extra mile in any endeavor during our lessons and took every opportunity to either praise or constructively comment upon (and recommend excellent improvements politely) my driving methods in order to maximize the time spent in my lessons and quickly become a far better driver.
Each and every single one of David’s suggestions had exemplary merit, and when taken into practice, I was truly amazed at the results I could achieve.
Having driven with prior coaches in Durban, I can say with confidence and ease that David is easily the most professional and organized coach I have ever encountered, and is more so a person who approaches any task with ample responsibility and energy.
I am truly grateful to be able to call myself one of David Arnott’s students and I am very thankful to both him, and the Driving Coach.
I can fully (and have already) recommend David to any learner driver (s)seeking an experienced coach and would be happy to provide a testimonial. David is a truly dedicated tutor who brings out nothing but the best in his students, and any who employ his services are very fortunate to do so.
I would like to express my thanks for all that has been done for me throughout my tenure with David Arnott and the Driving Coach. It is exceedingly difficult to find such such fantastic service in this modern world, but I am thankful I found such a professional driving school and coach in Cape Town.
Many thanks, and kind regards,
Bryan Smith
*If the Driving Coach or David himself wishes to make use of any of the content within this letter for any purposes, I hereby grant full permission to do so without my disclosure or discretion – it is the very least I can do in thanks of the wonderful service I have received.”